Terms & Conditions
Last Updated: 19th Feb 2025
Welcome to GLM Cleaning. By accessing and using our website, www.glmcleaning.co.uk, you agree to comply with the following Terms and Conditions. If you do not agree, please do not use our website.
1. Services Provided
GLM Cleaning is a professional cleaning company based in London, offering residential, commercial, and office cleaning services. All services are subject to availability and may require advance booking.
2. Use of the Website
By using our website, you agree to:
- Use it only for lawful purposes
- Not attempt to gain unauthorized access to any part of the website
- Not use the website in any way that may cause harm, disruption, or interfere with other users’ access
3. Bookings and Payments
- All cleaning service bookings must be confirmed in writing via email or our contact form.
- Pricing will be agreed upon before service commencement. Additional charges may apply for extra services requested.
- Payment terms will be communicated at the time of booking. We reserve the right to request a deposit or full payment upfront for certain services.
4. Cancellations and Refunds
- Customers may cancel or reschedule their booking by providing at least 24 hours’ notice.
- Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.
- Refunds, if applicable, will be processed within a reasonable timeframe based on the circumstances of the cancellation.
5. Liability and Disclaimer
- While we strive to provide the highest standard of cleaning services, we are not responsible for any pre-existing damage to a property or its contents.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- Our cleaners are fully trained and insured, but in the rare event of damage, claims must be reported within 24 hours of the service being completed.
6. Privacy Policy
We respect your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the terms of our Privacy Policy.
7. Third-Party Links
Our website may contain links to third-party websites for informational purposes. We do not endorse or take responsibility for the content, policies, or practices of these external sites.
8. Changes to Terms and Conditions
GLM Cleaning reserves the right to update these Terms and Conditions at any time. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.
9. Contact Information
For any inquiries regarding these Terms and Conditions, please contact us:
By using our website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
